Hamilton Square's Tenant Handbook:Service Requests

Your service requests are not considered “complaints”. These notifications are an integral part of our maintenance program.

Workspeed

We have implemented an innovative, web-based, service call center known as Workspeed. A login and password will allow you to access the website 24 hours a day and 7 days a week. Registering work requests couldn’t be easier!

Each request receives a work ticket reference number, so you can track the status of all your requests.
The front page reflects general building activities and links to reports and amenities.
Service requests are logged in a database so that you can retrieve the information for billing or other analyses.
Workspeed reports are available to the management and engineering staff to assist in identifying trends and patterns of repairs.
Workspeed requests are transmitted directly to the service provider, i.e., engineer, porter, Security Officer, or property manager.
Register your visitors in advance or “on the spot”. Your guests will be greeted and directed to your suite with minimum delay.

Click here to login to Workspeed.



		"Green Tip of the Month" September: Did you know that you can contaminate recycling by not sorting properly – which increases the chances that the items you wanted to recycle actually become trash? Taking the time to sort recycling helps ensure that the items actually get recycled. Some simple tips for efficient recycling are: 1.) Empty liquid from containers & rinse; 2.) Remove tops from bottles, jars, etc. – tops are often made of different material & are recycled in a different manner than the container; 3.) Don’t rip paper – doing so shreds the paper fibers & reduces the number of times it can be recycled; 4.) Empty the contents of bags & don't seal the bags; and, 5.) Separate straws & lids from disposable cups – straws & lids are plastic and, as such, can be recycled. (Please be advised this alert will end on September 30, 2010)